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Credit Broking Services - Terms and Conditions

This document sets out how we will deal with you in the provision of services for Credit Broking.

AUTHORISATION

Ideal Sales Solutions Ltd T/A Ideal4Finance is authorised and regulated by the Financial Conduct Authority (FCA). Firm Reference Number 703401. The Financial Conduct Authority (FCA) regulates financial services in the UK and you can check our authorisation and permitted activities on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/firms/systems-reporting/register or by contacting the FCA on 0800 111 6768.

OUR SERVICES

We will at all times act in your best interests, we will source loans from the market that are suitable to the requirements you disclose to us. When the preferred option has been agreed, we will provide you with information about the loan and the provider of this to ensure you understand your responsibilities and commitments before proceeding.

The firm will be acting as a Credit Broker on your behalf and is not a Lender.

YOUR CONSENT

We intend to rely on this document for the services we provide to you. By completing an application you confirm that you agree to these terms and conditions. For your own benefit and protection you should read these terms carefully before continuing.

SCOPE OF SERVICE

Ideal4Finance works with a panel of lenders which represent a fair analysis of the relevant market. Please ask for details of the panel of lenders we use if you require this information.

OUR CHARGES

We will not charge you any fee for this service as we may receive payment by way of a commission or a fee direct from the lender.

DATA PROTECTION

The General Data Protection Regulations ("GDPR") requires companies and individuals who process Personal Data to explain how it will be used and for what purpose. Our privacy policy explains how we will process your Personal Data and you are advised to read through the terms of this policy before using our services. We will not use your Personal Data for any other purpose without first informing you.

COMPLAINTS

Our aim is to provide you with a professional and confidential service that delivers the highest possible standards. However, there may be occasions where you feel this has not been achieved and should you wish to make a complaint about any aspect of the service we provide to you, you can do this by writing to:

Or by telephoning us on 020 3841 2818 where we will try to resolve your concern at the earliest time possible.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.